| SERVICES
At
Small Business Transportation, we realize the secret to our
success is that we have been able to customize our services
to fit the needs of our customers, whatever the size. In fact,
we have dedicated an entire division to servicing customers
with minimal transportation budgets. To us, no account is
too small. In fact we take pride in stating that we have many
customers that have been with us from the beginning, and have
grown with us. Our customers have benefited from our success
as we have from theirs, a true partnership.
Every customer, whatever the size, has a dedicated Account
Representative assigned to them, enabling us to become familiar
with the customers needs and goals. Therefore, whenever a
customer calls us, they will always talk to the same person
whom they know is familiar with their account and situation,
and can handle their inquiries with ease.
Due to our large volume of shipping, our customers are able
to enjoy freight cost savings of 20-30% savings on their present
L.T.L. shipments. Added to this, is our ability to retrieve
up to the minute updates on the whereabouts of our customer's
shipments, as well as command their full and prompt attention
should an unforeseen problem arise. The personal attention
given by our customer representatives means that our customer's
shipments are monitored from order entry to delivery, ensuring
that the right order gets to the right place at the right
time.
- Full
Truck Loads
- Less
Than Truck Loads
- Parcels
& Letters
- Trade
Shows
- Rail
Shipments
- Hazardous
Material Transport
- Expedited
Air Service
- International
Services
Cost
- Cost
Savings on average 20 - 30% vs. current L.T.L. carriers
- Flexible
and Simplified Service Options
- International
Coverage
- In-Transit
Merge
Service
and Support
- Internet
Tracking, Tracing and Rating
- Personal
Customer Service
- Superior
time - definite service, (1-4) days delivery anywhere in
continental U.S.
- Each
terminal is secured with 24-hour security video coverage
- EDI-
linked services
Quality
- Lowest
claims ratio in the industry (0.247% vs. industry average
of 1.5%)
- Financial
Stability / Debt Free / Established Network
- Total
Quality Management
- Proper
Billing Application
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